This document is intended for use by Darkstone's
player base as a guidebook for behavior within the game, Legends of
the Darkstone. Staff will have final say over what constitutes a violation
of these rules. Darkstone Enterprises reserves the right to change its
policies at any time. Repeated Violations of any rules of conduct set
forth in the terms of agreement can result in the deletion of your characters
and possible banning from the game.
Contents of this Document
1- Rules of Conduct
2- Prohibited Conduct
3- Policy: Harassment
4- Policy: Clan Maintenance
5- Policy: Item Reimbursement
6- Policy: Character Restoration
7- Policy: Account Security
8- Policy: Online Auctioning
9- What to Expect from the Staff
10 - Policy: Discipline
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Rules of Conduct
When playing on Darkstone, we ask that you respect the rights of other
players and allow them to enjoy the game, just as you would like to.
Basic guidelines are listed that all players are expected to follow,
and are enforced by the Staff.
1. The Staff is always prepared to give fair and equal treatment to
each player. If there is any suspected or reported abuse of the game,
or the players of Darkstone by others who play, the team will investigate
fully, and do what we believe to be in the best interests of every player.
Different violations can result in punishment, or deleting of the character
at fault, and possible banning from the game itself. Any player that
is punished in any way will be told the reason at the time of punishment,
or the punishment will be carried out if the player cannot be contacted.
2. No player is allowed to use any form of communication in such a
way that it is unlawful or that would restrict another player from the
use and enjoyment of the game.
3. All players agree to use the Darkstone services only for lawful
purposes. Below is a list of unacceptable conduct which is a set list
of rules to follow when using the game. We reserve the right restrict
conduct that may be deemed unacceptable by either the Magistrates or
the Staff.
4. All players are expected to follow any instructions given to them
by the Magistrates or Immortals without hesitation. Failure to comply
with any instruction given to you can be taken as a violation of these
rules, and action will be taken if needed to punish those who do not
follow the given instructions.
5. In all situations, the rule of common sense applies. If you would
not want something done to you, do not do it to someone else.
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Prohibited Conduct
1. Do not harass, threaten, or embarrass any other player in any way
that would cause distress, unwanted attention to that player, or discomfort
in any way. Darkstone does not in any way approve of or allow harassment
in any form, and a player can be punished severely for violation of
this rule. No comments toward race, religion, ethnicity, origin, gender,
lifestyle, or any other affiliation will be tolerated.
2. Do not post any sexually explicit notes, or use different forms
of communication to direct other players to look at such images of offensive
material, as well as anything illegal.
3. Do not organize or participate in any Clan/guild/order that is based
on the race, religion, ethnicity, origin, gender, lifestyle, or any
other discriminative group.
4. Do not impersonate any person. This includes portraying your character
as a member of the Staff. This includes making names that are similar
to ones already used by other players.
5. Do not engage in any form of disruptive behavior, such as any conduct
that will interfere in the normal flow of gameplay, and do not use the
game to make solicitations, advertise, or make commercial postings.
This includes chain letters, or marketing schemes.
6. Do not violate any operating rule or guideline of any other service
through the use of the game. This means to follow the guidelines of
your chosen internet provider as well as respect our guidelines when
playing.
7. Do not attempt to modify any files that you have not been asked
or allowed to modify.
8. Do not abuse or exploit any bugs, undocumented features, errors
or problems you may find while playing. Players are expected to report
any bug found as soon as possibly to improve gameplay, so no permanent
damage can be caused.
9. Do not ever attempt to hack the game or any other players account
at ANY time. This is highly punishable, and will result in the balzhuring
of your character and possible banning from the game. Also, restrain
from using any macro or automated programs to play the game for you,
this can spam the mud and cause lag that prevents others from enjoying
the game. Please note that in all cases, multiplaying is prohibited.
10. Do not take any part of the areas of Darkstone for use of a personal
or public use, as all areas and files found on Darkstone legally belong
to the owners of the game and/or their respective authors, and such
theft can lead to deletion of your account, and possible legal action.
11. Do not engage in any behavior that is contrary to the 'spirit of
the game' or any action that would ruin the roleplaying aspect of the
game in any way.
16. You may NOT cross-clan spy. This means you are not allowed to have
characters in different clans (usually used for the purpose of spying
on opposing players). This includes characters on different accounts.
However, we will not discourage two groups from cooperating with each
other against a third. While we want all opposing groups to wage war
against each other, there are times when a little cooperation is appropriate.
Temporary alliances in this manner are not a violation of our rules.
12. Never attempt to use more than one character at any time. This
includes characters on the same account, or a separate account. No player
is allowed to use more than one character at once at any given time.
This offense is known as 'multiplaying'. Attempting this can lead to
your characters being suspended for an amount of time, and repeated
offenses will result in the deletion of your account, or accounts if
you use multiples.
13. "Roleplaying" is not an excuse for violating any policy.
Out of character considerations always have priority over roleplaying.
14. When you create your character, please make sure the name you choose
is appropriate to the game. Darkstone is a medieval environment, and
we only want names that will go along with the theme of the game. Try
to be original when you pick a name. We do not allow use of common names,
names from books, or well known words. If we find that your name is
not suitable, we will approach you and ask you to pick a new one, and
change it for you. Only repeated offense of this is punishable, so,
do not make characters with an inappropriate name on purpose. Any vulgar
or obscene name, however, may be grounds for immediate disciplinary
action.
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Policy: Harassment
On Darkstone, our goal is to build a strong community that offers a
comfortable atmosphere for all of our players. This means seeing that
players have the ability to combat antisocial behavior.
Some tools created to achieve this purpose include the "Ignore
Player" option and the obscenity filter. We have an option to block,
or ignore, certain players permanently is they repeatedly use offensive
language. Simply type ignore (person’s name) and you will no longer
see any comments made by that player.
What is considered harassment?
Harassment consists of flagrant misuse and abuse of game mechanics with
the intention of distressing and offending other players. So what's
a game mechanic? Game mechanics allow players to interact with the world
and each other. Rambles, tells, say, osay, or any other channel consists
as game mechanics. Use of game mechanics is by no means considered harassment
in and of itself. The key to determining whether the mechanic is being
misused or abused is to determine "intent". What was the person
trying to achieve through their actions? Were they purposefully trying
to disrupt someone else's game? While an action may cause others distress,
it is not considered harassment until it is determined by the Staff
that it was done to intentionally cause distress or to offend other
players. The notion of 'intent' is key to the handling of any case.
Also considered as harassment is any behavior that is incessant, inescapable,
derogatory and directed specifically at you or your group. An important
point to note regarding this type of harassment is that a genuine attempt
to alleviate the situation must have been made. This could be an attempt
to leave the area or the offending player, or simply the act of asking
them politely to stop. If a sincere attempt has been made to solve the
problem and the offending player persists in the harassing behavior,
it can be considered harassment, and should be reported. For more information,
see "How do I report harassment?" below.
Harassment includes the (ab)use of otherwise normal game mechanics,
such as playerkilling with the intention of OOC harm (chain-killing.)
Behavior that is always considered harassment includes derogatory and/or
hateful comments that are sexual, racist, religious, or related to gender
or creed. Darkstone has a zero tolerance policy towards harassment of
this kind, and violation of the above can result in immediate and permanent
account suspension on the first offense.
Note that terms such as race, sexual, religious, etc. apply to the
"real-life" versions. In-game racial discriminating role-play
(e.g. between Dwarves and Trolls) is perfectly acceptable and even encouraged.
Common sense dictates when racial or other slurs cross the boundary
between good-spirited roleplay and OOC insults directed at the player
personally. In all cases however, avoid using "real-life"
swear words; our playerbase is diverse in age and background, so we
ask that you avoid potential offense this could cause.
So what happens when I report harassment?
1. When harassment is reported it is investigated as quickly as possible.
2. We will observe the reported harassing behavior, and determine whether
the harassment report is valid.
3. You will be informed of the results of the investigation.
4. If the harassment is valid, we will take appropriate disciplinary
action against the policy violator.
5. Valid harassment issues are always handled by senior Staff members.
What are the penalties for harassment?
Darkstone condemns all forms of harassment, and this type of disruptive
behavior will not be tolerated. Harassment is a severe offense in the
eyes of the Staff, and a clear violation of the Rules of Conduct.
A judgment of valid harassment can result in penalties placed on the
harassing party up to and including immediate account closure, based
on the severity of harassment and the player's past account history.
How do I report harassment?
Please report harassment by contacting a Staff member as soon as possible.
Try to keep a log of the offenses that we look at to take the best course
of action.
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Policy: Clan Maintenance
Player organizations are an integral part of Darkstone. In order to
ensure the longevity of any organization, we must make sure that each
has a leader with the authority to make critical changes in guild structure
and guild setup. We assume that if a leader is absent for more than
3 weeks, that s/he has abandoned the group (for whatever reason). At
this point we will auto-promote a new guild leader from within the guild.
The system works as follows:
1. If we see that there are no active leaders for a period of two weeks,
then we send an e-mail to the missing leader(s). This e-mail informs
them that if they do not log in within the next week, they will forfeit
their position as leader and someone else will be promoted to fill the
position.
2. If no leader character is logged in for a period of three weeks,
then we will automatically demote the old leader to Number 1, and promote
a new leader from within the ranks of the guild. The system will promote
the next active (logged in within the last week) highest ranked character.
If there is more than one character of that next highest rank, then
the character with the most played time within that rank will be promoted.
3. The old leader will be sent an e-mail explaining the actions that
were taken.
4. The new leader will be send an e-mail explaining the actions that
were taken.
5. Once these changes are made, the new leader is in command of the
guild, and the changes will not be reversed for any reason.
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Policy: Item Reimbursement
Items will not be reimbursed for any reason except one. If you lose
an item due to a game anomaly or verified bug, we will investigate the
issue, and determine if we can reimburse in each instance. Only an Immortal
can reimburse items, and only after proper and thorough investigation
by the Staff.
Please note that frivolous requests or attempts to retrieve items you
never had or lost legitimately will not be taken lightly, as it requires
significant effort to determine what caused an item to be lost.
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Policy: Character Restoration
Character restoration is only permissible in two cases:
1) Advanced warning is given to the Staff of a known prolonged absence.
The Staff will do as much as possible to ensure that the equipment is
safe-guarded, but in the unfortunate event of a crash or other such
problem the equipment will not be restored.
2) Case by case basis: In the cases of autodeletes or moments of silliness
and self-deleting, players must petition the immortals with an EMAIL
to the immortal mailing list, including a list of the reasons that the
gods would bother to care about a mortals silly worries about their
life; for example, the character's importance to the Realms in RP and
what "stories" they have created for the lands, the explanation
for the OOC absence, and an IC explanation, story, for the absence.
Note that in the latter case, it is very likely that you will lose
almost all or all of your items. This is meant to make you think long
and hard before deleting; we don't want players deleting and coming
back on whims.
***These are the ONLY options. If your character is deleted, do not
contact immortals via tells or other means to try to get a restore.
Email the immortal list with your explanation. If you know you will
be gone for some time, contact an immortal to make sure things are saved
properly.***
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Policy: Account Security
All account security is the sole responsibility of the player. This
includes hacking protection, password protection, virus protection,
and anything else that has to do with computer or account security.
If you believe that your account security has been compromised, please
contact a Magistrate or Immortal, and we will do everything that we
can to help you recover security on your account. This includes helping
to change passwords, and offering basic suggestions for improving your
account security.
If an account has been stolen, hacked, or in any other way compromised,
we will investigate fully, and do whatever we can. We apologize for
any inconvenience that this may cause, and we will complete the investigation
in as timely a manner as possible. Once a thorough investigation has
been performed, we will determine the appropriate course of action.
Once our investigation is complete, if we find someone who is involved
with hacking or theft of accounts, they will have all of their accounts
banned.
Some general tips to keep your account secure:
- pick a good password. Good passwords mix upper and lower case letters,
with numbers or punctuation marks. Avoid picking an easy to guess password,
such as your name, email address, character name, etc.
- do not share your account. While you may trust your friends, every
time your password leaves you, you lose a degree of control.
- keep your email secure. Since passwords can be emailed to your account,
you need to keep it secure as well. The password tips apply. You should
also be careful who reads your email.
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Policy: Online Auctioning
Darkstone discourages the use or sale of your account, characters or
even items to another player.
This is a free game, and we highly discourage any involvement of real
money to purchase things in the game. Making a profit off of somebody's
free work is rude, and we reserve the right to take action if we consider
it necessary.
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What to Expect from the Staff
The following is a list of the things you can expect from us when dealing
with any case presented to us:
1. Any problem can be reported directly to any Staff member, or posted
in the appropriate Forum section. The Darkstone Forums can be found
here.
2. You will get a timely response to your question or concern, based
upon when the case was filed and how many cases are before yours. Under
normal circumstances you should not have to wait longer than a couple
of days before receiving a response. You will not receive a response
to "How Do I" types of issues; these should be directed to
the Forum.
3 . You will receive unobtrusive and professional support.
4. We will make every attempt not to interfere with you or the game,
unless absolutely necessary in the performance of our duties.
5. You will be treated fairly and equitably.
6. Any incident that could be construed as a violation of our policies
will be investigated fully, with the benefit of the doubt being given
to the player, prior to action being taken.
7. All disciplinary action will be resolved as quickly as possible,
and will be based on the severity of the violation, the situation in
which the violation occurred, and account history.
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Policy: Discipline
It is Darkstone’s intent to provide a game that everyone can enjoy
without the intrusion of the Staff. However, there are times when issues
arise that violate the Player Policy or Code of Conduct. When this happens,
the Staff will investigate each incident fully, ensuring that we are
fair and equitable in our dealings with everyone involved. Depending
on the severity of the violation and the players' past history, we may
take the following actions after investigation.
1. We may do nothing at all. If we find that there was no violation,
we will let everyone involved know that we found none, and remove ourselves
from the situation so that the players can continue gameplay.
2. We may give the offending player a warning about their actions.
Only Staff members may do this. If this happens we will mark their account
with the warning and any details. The player will be told what happened,
why it happened and what exactly it means.
3. We may suspend the players account for some amount of time. Only
Staff members may do this. This is intended to be a "time-out"
period that allows the player to think about their actions and cool
down. If this happens we will mark their account with a suspension and
any details. The player will be told exactly what happened, why it happened
and what exactly it means before this is done, unless we are unable
to contact that player, at which time they can email the immortals at
Darkstone-imms@betterbox.net, and ask for an explanation. Suspension
time can be anywhere from an hour or two to weeks, depending on the
severity of the offense and account history.
5. We may destroy (balzhur) the character, or even the account permanently.
Any such action must be approved by senior Staff. If this happens we
will delete the character, or the account and all characters on the
account. We will attempt to tell the player of this before action is
taken, and if contact cannot be made, you can send an email to us to
ask why.
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